Mission Statement, Philosophy &
Purpose
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St.
John's Life Line Air Medical Service functions within the scope of St.
John's Health System and provides quality emergency care.
We recognize that
all persons requesting our services are individuals created in the image and
likeness of God and should be treated with compassion, respect and dignity
in the spirit of equality.
All individuals requiring the services of
Life Line are treated and stabilized with appropriate dispositions made at
the time of arrival to a tertiary care facility. Each individual presenting will
be cared for without discrimination, with prioritization by the triage
system.
Medical control is available either by phone
or by radio 24 hours a day via the Emergency Trauma Center physicians. Life
Line is under the medical direction of Charles Sheppard, M.D., a board
certified emergency physician.
Nursing staff and equipment is available to
effectively and efficiently carry out the philosophy and purpose of Life
Line. All personnel providing these services are attuned to meeting the
needs of the individual and his/her family experiencing a minor or major
crisis. These needs include physical, emotional, social and spiritual.
Each employee attains and maintains an
educational and knowledge level, which allows the provision of quality
emergency care. They are aware of and respond appropriately to legislative
statutes that affect care delivered by Life Line.
St. John's Life Line is committed to
providing quality emergency care to all by:
¢ Developing and maintaining a therapeutic and
safe environment for each
individual.
¢
Developing and implementing process criteria
which enables the
assessment of physical, emotional, social and spiritual
needs of each
individual.
¢ Developing and implementing a means by which
an ongoing evaluation
process can be accomplished.
In order to assist in the attainment of
quality emergency care, we recognize that employees should be provided with
a climate consistent with quality care and with opportunities to grow in
their area of expertise to maximize their contribution in the emergency
health field. Through cooperative efforts, Life Line provides quality,
compassionate care associated with a good work environment.
Management is dedicated to identifying
and providing staffing, equipment, and administrative climates consistent
with quality emergency care which shall include educational opportunities
for all personnel, implementation of research findings available, and fair
application of principles and processes of a democratic management.
Life Line serves
as an educational resource for appropriate training of allied health
personnel through clinical activities and the utilization of personnel for
lecture purposes.
Other
educational experiences are made available to the general public as deemed
necessary and appropriate.
Life Line stands ready to serve those
individuals seeking our aid as their needs dictate and our capabilities
allow. We strive to meet the holistic needs of each individual to
assist in maximizing health and wellness.